Hi salvacion, hindi pa kasi centralized ang records ng Pag-ibig, so I’m not sure if the Palawan branch has access to claims processing results in Manila. But if they like to help, puede silang tumawag for you. Another option is to call the Pag-ibig hotline 724-4244. Puede ring call the Makati member services trunk line: 812-4731 then magpa-connect ka sa Provident claim processing.
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By: Nora
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By: roberto godoy fausto
hi..i’m already 60yrs old now…i just started paying my voluntary contribution since 2012 again…can i apply a retirement claim
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By: jeffrey
hello po, I am inquiring in behalf of my father, I just like to ask if my father can still claim for retirement/pag ibig benefits? since he’s already 60 last may 15. he was 27 years in service in PICOP Company at Bislig City Surigao del Sur before it stopped operating.
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By: Ciel
My father worked for 35 years , and he uses his nickname but while we were processing his SSS retirement benefit we already change it to his real name .
How can we claimed his Pag Ibig fund savings retirement ?
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By: Nora
Hi Ciel, Pag-ibig needs at least 2 valid IDs. If the IDs do not show his date of birth, mag-submit ng NSO birth cert. Dapat yong name sa IDs ay the same with his Pag-ibig name. Pag walang IDs na the same with Pag-ibig name, present his NSO birth cert (kung ito yong pareho) and his Pag-ibig card. Kung wala, visit Pag-ibig and ask if they accept notarized joint affidavit na your father ____ (nickname) is the same person as ____ (name sa Pag-ibig).
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By: Nora
Hi jeffrey, yes, your father can file his claim at the Pag-ibig branch nearest the location of PICOP, or at the branch where PICOP filed their Pag-ibig submissions. Docs: <a href="https://drive.google.com/open?id=0B4vEqzcCsRLqcEZlX0s2cWNTM1k" rel="nofollow">Application for Provident Benefit</a> form and 2 valid IDs and NSO Birth certificate if the IDs do not show his date of birth.
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By: victoria
Hi Nora, I am planning to apply for APB as PERMANENT DEPARTURE FROM THE COUNTRY.. I am already a citizen here in Canada and I will be visiting Philippines soon for only 2 wks. May I know then of how many days will it take to process my claim?
Thank you.
Victoria
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By: Nora
Hi victoria, did you work for only one company in the Phils? One thing that can delay processing is if your records are spread in two or more Pag-ibig branches. You might not be able to get your money within 2 weeks even if your records are in one branch, but you can ask Pag-ibig. You can file immediately upon arriving, then issue a SPA to your representative to claim the check, and make sure that you have an active Philippine-based account so your rep can deposit the check to your account. It’s also good to open an account with a Bancnet-member bank so you can use it to pay your SSS online, if you like. With any bank, if you decide so, enroll in online banking here because activation is through atm here.
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By: Ma. Teresita P. Taleon
What’s the maximum length of time for processing of pag-ibig retirement claims? (Granting the requirements are already checked and accepted)
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By: Nora
Hi Ma. Teresita, if your records are in only one Pag-ibig branch (only one employer, or employers making submissions to the same branch) it will take about 3 weeks. They need more time if your records are spread out in two or several branches.
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By: allan jose reodique
Im 52 yrs old now and I have more than 240 contributions. can I apply for a withdrawal of my contribution and can I deduct by Multi purpose loan on my said benifits
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By: allan jose reodique
I am 51 yrs old now and contributed more than 240 contributions. Can I withdraw my contributions and deduct my prevoius multi purpose loan. I am still working and once approved I just need to tell my employer that I availed of early retirement. thank you for your response
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By: Nora
Hi allan jose, yes, you can claim your Provident benefits using this reason: Membership Term Maturity (at least 20 years of contributing and at least 240 contributions). If your loan has already been delinquent, it most likely was already offset with your savings. If not yet, your loan balance will be deducted from your total maturity amount. You can continue to contribute after you have claimed your maturity value, as you are still working.
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By: Reynaldo F. Gapit
I applied of early retirement on year 1999 at Philippine Associated Smelting and Refining Corp.so I refunded all my contributions and TAV. Then I started work again on 1999 up to 2012. Based on my records my total contributions was amounting to Thirty Thousands Seven Hundred Twelve Pesos (P30,712.00). When i applied again for refund at the age of 60 yrs. old. When I got my retirement claim check I received only Five Thousands Eight Hundred Eight and 2/100 pesos only.Iam now 65 yrs. old this coming Sept. 30,2015. What will I do and where to go to complain. Thanks.
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By: Nora
Hi Reynaldo, did you return to the same company in 1999? Did your new company in 1999 remit contributions to the same Pag-ibig branch? Because your 1999-2012 contributions could have been remitted to another Pag-ibig branch. Pag-ibig’s records are not yet centralized, unlike SSS. The records that you have, showing your 30k+ contributions — are those from Pag-ibig or from your company? Bring these docs, your IDs and your recent retirement check voucher to the branch that gave you the 5k+ check and ask why you got only 5k+. Or you can call your 1999-2012 company to ask them at which branch did they remit contributions during those years, and then file another claim there. Another thing is I assumed you never got a short-term loan from Pag-ibig after 1999 because if you did, then the loan plus penalties and interests must have been deducted.
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By: Bam
Hi Nora,
Thanks for the helpful info in this blog.
I hope you can also post a sample format of a Certificate for Early Retirement. The last employer doesn’t seem to know the contents to put into such Certificate.
Thanks.
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By: Cha
Hi ask ko lang po kung pwede mag claim under ng Membership Term Maturity (20 years or 240 contributions) yung father ko, turning 57 years old napo siya and wala ng work as of now. Mahigit 20 years naman na po ang contributions niya. 2011 pa yung huli niyang hulog kasi dun na siya nawalan ng work.
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By: Nora
Hi Cha, yes, puede na siyang mag-claim because he had contributed for at least 20 years and at least 240 contributions. See claim requirements on the lower portion of the <a href="https://sites.google.com/site/informationphilippines/pag-ibig-fund-hdmf/application-for-provident-benefits-claim" rel="nofollow">Application for Provident Benefits Claim form</a>
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By: John Francis Galicia
Hi Nora,
My mom filed her early retirement last year and goes back to the US to live there. She left me in-charge of all her claimants including pag-ibig. She also granted me a notarized SPA. But due to my busy schedule I have difficulty on updating about my mother’s claim. I tried communicating with my mom’s company laison officer and he told me that the check was released last year and pag-ibig told him now that it was cancelled. Is there a way to still claim my mother’s check if it was released last year? How many months does a check’s validity when it was released? Thanks.
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By: michael
Hi Nora,
Seaman po ako ask ko lang kong pwede akong mag claim 190contributions pa lang ako,nagsimula ako 1996.since 2015 until now hindi na ako nakasakay ng barko nag try akong mag apply sa ibang agency hindi na ako matanggap sa posisyon ko kasi as bosun not more than 45 yrs.old lang ang kanilang tinatanggap.Im 56 yrs.old now.Thanks.
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